![1 1](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/1-4-300x300.png)
Nothing to install
System is web based so you need just a smart device and a browser
![2 2](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/2-3-300x300.png)
Remote Service H24
Automated service assistance is available from all over the world H24
![2 2](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/2-5-300x300.png)
Live streaming
Between service and operator with bidirectional audio, video and chat.
![8 8](https://www.smartremotesolutions.com/wp-content/uploads/2021/05/8-500x300.png)
Order Spare Parts
Operator can add spare parts to the cart by selecting which components he wants to order, the summary is then sent to the after sales service officer
![4 4](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/4-500x500.png)
Real time drawing with palette or live pointer
During the call Service can share with operator: documents, manuals, instructions or even drawing or sharing positions on the video.
![2 2](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/2-4-300x300.png)
Encrypted Data
Data are stored on an encrypted and backupped Cloud.
![6 6](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/6-1-300x300.png)
Upload and store manuals
All your document are digitalized and updated for everyone
![7 7](https://www.smartremotesolutions.com/wp-content/uploads/2021/02/7-1-300x300.png)
Ticketing statistics
Analyze ticket
history
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